Business Meetings online - Skewed Dynamics/h1>
Business Meetings online - Skewed Dynamics | Business Englisch Lernen
When one person dominates a meeting, the group dynamics shift significantly, often leading to less productive and less inclusive conversations. Here’s how the dynamics change and strategies to manage the situation:
Changes in Group Dynamics
Changes in Group Dynamics
- Reduced Participation:
- Quieter Voices: Other participants may become less willing to speak up, feeling overshadowed or intimidated by the dominant person.
- Lack of Diversity: The conversation may lack diverse perspectives and input, as only the dominant person’s views are being heard.
- Frustration and Disengagement:
- Frustration: Other group members may feel frustrated or disrespected if they cannot contribute equally.
- Disengagement: Some participants might mentally check out of the conversation, leading to lower engagement and participation.
- Inefficient Decision-Making:
- One-Sided Decisions: Decisions might be skewed towards the views of the dominant person, potentially overlooking valuable insights and alternatives.
- Groupthink: The group may fall into groupthink, where dissenting opinions are not voiced, leading to less critical evaluation of ideas.
- Shift in Roles:
- Facilitator Challenges: The facilitator may struggle to manage the conversation and ensure balanced participation.
- Supporter Withdrawal: Supportive members may withdraw their encouragement and positive reinforcement, feeling their efforts are futile.
- Set Clear Ground Rules:
- Turn-Taking: Establish clear guidelines for turn-taking and ensure everyone has a chance to speak.
- Respectful Listening: Emphasize the importance of respectful listening and discourage interruptions.
- Facilitator Intervention:
- Redirecting Conversation: The facilitator can actively redirect the conversation by inviting others to share their thoughts. For example, “Jordan, we’ve heard a lot from Alex. What’s your perspective on this?”
- Setting Limits: Politely setting limits on how long someone can speak. For example, “Let's keep our comments brief so everyone has a chance to contribute.”
- Encouraging Participation:
- Direct Invitations: Specifically inviting quieter members to speak. For example, “Taylor, you’ve been quiet. What do you think about this issue?”
- Round-Robin: Implementing a round-robin format where each person has a designated time to speak.
- Using Non-Verbal Cues:
- Body Language: The facilitator can use body language, such as eye contact and nodding, to encourage others to speak and signal the dominant person to pause.
- Hand Signals: Introducing hand signals to indicate when someone wants to speak or when a point is agreed upon, helping to manage interruptions.
- Providing Feedback:
- Private Conversations: If the dominance continues, the facilitator can have a private conversation with the dominant person, explaining how their behavior affects the group and suggesting more inclusive practices.
- Constructive Feedback: Offering constructive feedback during the meeting. For example, “Alex, you’ve brought up several important points. Let’s hear from others to see what they think.”
- Facilitator (Jordan): “Alex, you’ve shared some great insights. Now, I’d like to hear from Casey. Casey, what are your thoughts on the project timeline?”
- Casey: “I think we might need more time for the initial research phase.”
- Facilitator (Jordan): “Great point, Casey. Taylor, do you have any input on the research phase?”
- Taylor: “I agree with Casey. We should allocate at least an additional week.”
- Jordan actively redirects the conversation to include Casey and Taylor.
- Alex is acknowledged but not allowed to dominate the discussion.
- The facilitator uses direct invitations to ensure balanced participation.
