Business Englisch lernen › Münster Business English › Unit 7

🏢Unit 7 of 10 · Level B1–B2

Insurance & Finance

Münster's Insurance and Finance Sector

Versicherungen & Finanzen in Münster

🎯 Practise 16 words for talking about the insurance and finance sector – products, customers, careers and regulation.16 Wörter, um über die Versicherungs- und Finanzbranche zu sprechen – Produkte, Kunden, Karriere und Regulierung. Niveau B1–B2.

📖 16 words✏️ 25 questions💬 Dialogue🗣️ Speaking task

📍 The story Die Geschichte

Tom's company Brightwell is looking for a new insurance partner for its European business. Anna tells him that Münster is a real insurance city: several large insurers have their headquarters here, and they are among the biggest employers in the region.

She arranges a meeting with Lena Brandt, a fictional manager at an insurance company in Münster.

Lena explains her company, its products – and why so many young people want to work in insurance here.

👩‍💼 Anna Becker – project manager, Münster🧑‍💼 Tom Walsh – client from Manchester, visiting Münster

📖 Learn first Erst lernen, dann üben

insurerVersicherer

Several big insurers are based in Münster.

insurance sectorVersicherungsbranche

The insurance sector is very important here.

policyholderVersicherungsnehmer

We have over two million policyholders.

policyVersicherungspolice

You can manage your policy online.

car insuranceKfz-Versicherung

Car insurance is our biggest product.

liability insuranceHaftpflichtversicherung

Every business needs liability insurance.

riskRisiko

Our job is to assess risk.

brokerMakler

We work with brokers all over Germany.

agentVertreter

Our agents advise customers locally.

to adviseberaten

Our agents advise customers face to face.

claimSchadensfall

We handle thousands of claims every day.

regulationRegulierung, Vorschriften

Regulation in insurance is very strict.

digitalisationDigitalisierung

Digitalisation is changing our industry.

customer serviceKundenservice

Good customer service is essential.

careerKarriere, Laufbahn

Insurance offers good career opportunities.

trainee programmeTraineeprogramm

We have a two-year trainee programme.

⚠️ Typical mistakes Typische Fehler

❌ I work in the assurance.
✅ I work in insurance.
Versicherungsbranche = insurance (ohne the). Assurance nur bei Lebensversicherung im britischen Englisch.
❌ He is my insurance representant.
✅ He is my insurance agent.
Vertreter = agent oder representative. Representant gibt es nicht.
❌ We regulate the damage.
✅ We settle the claim.
„Schaden regulieren“ = settle a claim. Regulate heißt staatlich regeln.
Score: 0 / 25

Part A · Words – die wichtigsten Wörter

1Several big ______ are based in Münster.

Mehrere große Versicherer haben ihren Sitz in Münster.

Insurer = Versicherer. The insured = der Versicherte.

2The insurance ______ is very important for Münster's economy.

Die Versicherungsbranche ist sehr wichtig für Münsters Wirtschaft.

Insurance sector.

3We have over two million ______.

Wir haben über zwei Millionen Versicherungsnehmer.

Policyholder = Versicherungsnehmer. Policymaker = Entscheidungsträger in der Politik.

4You can manage your ______ online.

Sie können Ihre Police online verwalten.

Insurance policy.

5Car ______ is our biggest product.

Die Kfz-Versicherung ist unser größtes Produkt.

Car insurance.

6Every business needs ______ insurance.

Jedes Unternehmen braucht eine Haftpflichtversicherung.

Liability insurance.

7Our job is to ______ risk.

Unsere Aufgabe ist es, Risiken einzuschätzen.

Assess risk.

8We work with ______ all over Germany.

Wir arbeiten mit Maklern in ganz Deutschland zusammen.

Broker = Makler.

9Our ______ advise customers locally.

Unsere Vertreter beraten Kunden vor Ort.

Agent = Vertreter (Person).

10Our agents ______ customers face to face.

Unsere Vertreter beraten Kunden persönlich.

Verb advise (mit s), Nomen advice (mit c).

11We handle thousands of ______ every day.

Wir bearbeiten jeden Tag Tausende Schadensfälle.

Claim.

12______ in insurance is very strict.

Die Regulierung in der Versicherungsbranche ist sehr streng.

Regulation = Vorschriften.

Part B · In context – Wendungen und Situationen

13______ is changing our industry.

Die Digitalisierung verändert unsere Branche.

Digitalisation (BrE) / digitalization (AmE).

14Good customer ______ is essential.

Guter Kundenservice ist unverzichtbar.

Customer service.

15Insurance offers good ______ opportunities.

Die Versicherungsbranche bietet gute Karrierechancen.

Career [kəˈrɪə]. Carrier = Transportunternehmen.

16We have a two-year trainee ______.

Wir haben ein zweijähriges Traineeprogramm.

Trainee programme (BrE) / program (AmE).

17I work ______ insurance.

Ich arbeite in der Versicherungsbranche.

Work in insurance / in finance – ohne the.

18We ______ the claim within two weeks.

Wir regulieren den Schaden innerhalb von zwei Wochen.

Settle a claim.

19The company was ______ in 1896.

Das Unternehmen wurde 1896 gegründet.

Founded = gegründet. Found = gefunden.

20How many people do you ______?

Wie viele Menschen beschäftigen Sie?

Verb: employ.

21We're one of the largest employers ______ the region.

Wir sind einer der größten Arbeitgeber in der Region.

In the region.

22Customers can ______ a claim online in five minutes.

Kunden können einen Schaden in fünf Minuten online melden.

Report / make a claim.

23What sort of insurance ______ Brightwell need?

Welche Art von Versicherung braucht Brightwell?

Brightwell ist Einzahl → does.

24We would need cover ______ 12 countries.

Wir bräuchten Versicherungsschutz für 12 Länder.

Cover for = Versicherungsschutz für.

25I'll ______ you an offer by next week.

Ich schicke Ihnen bis nächste Woche ein Angebot.

Zukunft: I'll send.

Well done! · Gut gemacht!You scored 0 out of 25.Sie haben 0 von 25 Fragen richtig beantwortet. Wiederholen Sie die Unit in ein paar Tagen!

💬 Dialogue Lesen Sie den Dialog laut – am besten mit einem Partner.

AnnaTom, this is Lena Brandt. Lena, Tom is from Brightwell in Manchester.
LenaNice to meet you, Tom. Welcome to Münster – the insurance city!
TomAnna told me that several big insurers are based here.
LenaThat's right. The insurance sector is one of the largest employers in the region. Our company alone has over two million policyholders.
TomImpressive. We're looking for a partner for our European stores. We would need cover for 12 countries.
LenaWhat sort of insurance does Brightwell need – property, liability, transport?
TomAll three, ideally. And fast claims handling is important to us.
LenaCustomers can report a claim online in five minutes, and we usually settle claims within two weeks.
TomThat sounds good. And digitalisation?
LenaIt's changing everything. I'll send you an offer by next week.

🗣️ Your turn Jetzt sind Sie dran

Explain an important sector in your town or region (insurance, finance, health, IT …) to a visitor.

  • Who are the biggest employers? What do they offer?
  • Role-play: your partner is a business customer who needs insurance. Ask what they need and offer to send an offer.
  • Watch out for advise (verb) and advice (noun)!

📘 Go further – mehr zum Thema: Versicherungs-Englisch

← Previous · Unit 6Agriculture & Food
Learn. Practise. Repeat.
Persönliches Business-Englisch-Training mit Kenneth Gill: Training & Coaching · Mehr Wortschatz-Quizze auf english-quiz.de · Grammatik auf englisch-grammatik.com

Hartmann & Hale, all companies and characters are fictional; places and facts about Münster are real. · Firmen und Personen sind frei erfunden, Orte und Fakten zu Münster sind echt.

🧭 Neu im Kurs? Die Geschichte von Anna und Tom beginnt im Business English Course.