Culture · Politeness · Professional Communication

Business English Culture & Communication

Interkulturelle Kompetenz und erfolgreiche Kommunikation im Beruf

Professionelle Kommunikation besteht nicht nur aus korrekter Grammatik. Wer Kommunikationsstile, Höflichkeit, Small Talk und kulturelle Erwartungen versteht, kann internationale Gespräche sicherer führen und Missverständnisse vermeiden.

🇬🇧 British Business Culture
  1. British Culture Training 1
  2. British Culture Training 2
  3. British Understatement 1
  4. British Understatement 2
  5. British Understatement 3
↔ Communication Styles
  1. Communication Style – Direct vs Indirect
  2. Formal vs Informal English
  3. Formal vs Informal English 2
  4. Formal vs Informal English 3
  5. Formal vs Informal English 4
  6. Formal vs Informal Explanation
🤝 Politeness
  1. English Politeness – Overview
  2. English Politeness – Exercises
  3. British Politeness – What Does It Really Mean?
  4. Politeness – Softeners
  5. Politeness – Avoiding “No”
  6. Politeness – Understatement
  7. Polite Disagreement
  8. Polite Requests
  9. Polite Criticism
  10. Polite Openings
  11. Polite English
  12. Polite Questions 1
  13. Polite Questions 2
💬 Small Talk & Social Skills
  1. Small Talk with Clients
  2. Small Talk – Visiting a Company
  3. Small Talk – Professionelle Brückenphrasen
  4. Greeting Someone
  5. Begrüßen auf Englisch
  6. Professional Greetings & First Impressions
🌍 Cross-Cultural Communication
  1. Cross-Cultural Communication
  2. Business Konversation auf Englisch
  3. Business English Communication Skills
  4. Business English Communication Skills – Exercises
🧭 Useful Business Communication
  1. Communicate Clearly & Professionally
  2. Active Listening in English
  3. Showing Empathy in Customer Service
  4. Asking Questions & Clarifying
  5. Checking & Confirming Understanding
  6. Explaining Processes Clearly
  7. Giving Instructions
  8. Handling Complaints
  9. Difficult Situations
  10. Apologizing Politely
  11. Ending Conversations Professionally
  12. Telephone & Email Communication
✓ Culture Quizzes
  1. Culture Quiz – GB vs Germany
  2. Culture Quiz 2 – GB vs Germany

Clear language. Cultural awareness. Better business relationships.

Trainieren Sie nicht nur, was Sie sagen, sondern auch wie Ihre Worte im internationalen Kontext verstanden werden.

Business English Culture & Communication

British Business Culture

  1. British Culture Training 1
  2. British Culture Training 2
  3. British Understatement 1
  4. British Understatement 2
  5. British Understatement 3

Communication Styles

  1. Communication Style – Direct vs Indirect
  2. Formal vs Informal English
  3. Formal vs Informal English 2
  4. Formal vs Informal English 3
  5. Formal vs Informal English 4
  6. Formal vs Informal Explanation

Politeness

  1. English Politeness – Overview
  2. English Politeness – Exercises
  3. British Politeness – What Does It Really Mean?
  4. Politeness – Softeners
  5. Politeness – Avoiding "No"
  6. Politeness – Understatement
  7. Polite Disagreement
  8. Polite Requests
  9. Polite Criticism
  10. Polite Openings
  11. Polite English
  12. Polite Questions 1
  13. Polite Questions 2

Small Talk & Social Skills

  1. Small Talk with Clients
  2. Small Talk – Visiting a Company
  3. Small Talk – Professionelle Brückenphrasen
  4. Greeting Someone
  5. Begrüßen auf Englisch
  6. Professional Greetings & First Impressions

Cross-Cultural Communication

  1. Cross-Cultural Communication
  2. Business Konversation auf Englisch
  3. Business English Communication Skills
  4. Business English Communication Skills – Exercises

Useful Business Communication

  1. Communicate Clearly & Professionally
  2. Active Listening in English
  3. Showing Empathy in Customer Service
  4. Asking Questions & Clarifying
  5. Checking & Confirming Understanding
  6. Explaining Processes Clearly
  7. Giving Instructions
  8. Handling Complaints
  9. Difficult Situations
  10. Apologizing Politely
  11. Ending Conversations Professionally
  12. Telephone & Email Communication

Quizzes

  1. Culture Quiz – GB vs Germany
  2. Culture Quiz 2 – GB vs Germany