Communication · Meetings · Facilitation

Kommunikation

Meetings & Moderation

Internationale Meetings klar strukturieren, professionell moderieren und auch in schwierigen Situationen sicher kommunizieren.

Erfolgreiche Meetings brauchen mehr als den richtigen Wortschatz. Entscheidend sind eine klare Struktur, aktives Zuhören, diplomatische Formulierungen und die Fähigkeit, Gespräche zielgerichtet zu moderieren. Dieser Hub verbindet Grundlagen, praxistaugliche Redemittel, Dialoge und Übungen.

1. Foundations

Roles, dynamics and international communication

1Role of the Facilitator 2Skewed Group Dynamics 3International Meetings 4Communication in International Meetings 5Verbal Exchange in Business Meetings

2. Practice & Testing

Dialogues, vocabulary and comprehension

1International Meeting Dialogues 2Business Meetings True/False 3Vokabeln für Meetings 4Common Problems in Agile Meetings 5Business Meeting Do’s & Don’ts

3. Meeting Structure · Step-by-Step Flow

From arrival to decisions and closing

1Arriving & StartingPhase 1 2Clarification & Maintaining FocusPhase 2 3Problems, Corrections & RefocusingPhase 3 4Decisions & Moving ForwardPhase 4 5Summarising & ClosingPhase 5

4. Online Meetings

Video conferencing and digital etiquette

1Online Business Meetings 2Online Meeting Rules & Etiquette 3Video Conferencing Phrases

5. Meetings professionell moderieren

Hosting, diplomacy, interruptions and Q&A

1How to Host a Business Meeting 2Diplomatic English for Meetings 3Interrupting Politely 4Managing Questions & Answers

6. High-Value Phrase Collections

Reusable language for professional communication

1100 Essential Business Meeting Phrases 2100 Meeting Situations – Formal & Friendly 3Core Business English Phrases 4Business English Phrases 1 5Business English Phrases 2 6Email & Written Communication Phrases

7. Negotiation Communication

Formal and informal language, focused phrase training and applied contexts

1Formal vs Informal Negotiation 1 2Formal vs Informal Negotiation 2 3Formal vs Informal Negotiation 3 4Formal vs Informal Negotiation 4 5Formal vs Informal Negotiation 5 6Formal vs Informal Negotiation 6 7Negotiation Phrase Exercise 1 8Negotiation Phrase Exercise 2 9Negotiation Phrase Exercise 3 10Negotiations – Overview 11Negotiations – Textile Company 12Negotiation Mini Dialogues

Guide the conversation. Reach the outcome.

Professionelle Kommunikation verbindet klare Sprache mit Struktur, Diplomatie und der Fähigkeit, andere aktiv in den Austausch einzubeziehen.

♦️ Business Meetings

1. Foundations

  1. Role of Facilitator
  2. Skewed Dynamics
  3. International Meetings
  4. Communication & Meetings
  5. Verbal Exchange (Verbale Austausch)

2. International Meetings (Practice)

3. Meeting Structure (STEP-BY-STEP FLOW)

  1. PHASE 1
  2. Meetings - Phrases 1 — Arriving & Starting the Meeting
  3. Phase 2
  4. Meetings - Phrases 2 — Mid-Meeting Clarification & Focus
  5. Phase 3
  6. Meetings - Phrases 3 — Mid-Meeting Problems, Corrections, Refocusing
  7. Meetings 4
  8. Meetings - Phrases 4 - Decisions & Moving Forward
  9. Meetings 5
  10. Meetings - Phrases 5 - Wrapping Up & Ending the Meeting

4. Special Situations

  1. Agile Meeting Issues

5. Online Meetings

  1. Business Meetings Online
  2. Business Meetings Online - Rules

6. Rules & Best Practice

  1. Do’s & Don’ts in a Business Meeting

7. Phrase Collections (High-Value)

  1. 100 Meeting Phrases
  2. 100 Meeting Phases / Situations – Formal & Friendly Responses

8. Practice & Testing

  1. Business Meetings True/False

♦️ Video Conferencing

  1. Video Conferencing

♦️ Exercises

  1. Business Meetings True/False

♦️ Mixed Topics

  1. Core Business Communication
  2. Business English – Core Phrases

♦️ Communication by Context

  1. Email & Written Communication Phrases

♦️ Additional Phrase Sets

  1. Business English Phrases 1
  2. Business English Phrases 2

♦️ Meetings professionell moderieren

  1. Meeting Hosting
  2. Meeting Diplomacy
  3. Interrupting & Interjecting
  4. Meeting Q&A

 

♦️ Business Negotiations

♦️ Foundation

 

  1. Negotiations Call & Response
  2. Negotiations Mini Dialogues

♦️ Communication Model
  1. Verbal Exchange Model